Consumer services

Along with a wide selection of consumer goods, a full range of oils and lubricants, vehicle car products, car supplies, bottled gas and other services, at INA’s retail sites you can also use the car wash. Our friendly and experienced staff will be happy to help you wash your car by choosing between several different washing programmes. At selected retail sites you can choose between self-service or automated car wash.

From now on, all INA’s car wash services will use high-quality Kiehl chemicals made in Germany, to ensure perfect results with every wash!

Automatic car wash:

Self-service car wash:

Slovenian vignettes

Slovenian vignettes for passenger cars and motorcycles can be purchased at 31 of INA’s retail sites.

Hungarian e-vignettes

Hungarian e-vignettes for vehicles up to 3.5 tonnes are available at 10 retail sites.

• E-vignettes for vehicles up to 3.5 tonnes: The toll collection system via e-vignettes applies to motorcycles, cars, campers and buses and their trailers, as well as freight vehicles with a maximum permitted gross weight of up to 3.5 tonnes. These vehicles are allowed to use Hungarian toll roads only with the prior purchase of road permits or e-vignettes (purchased before entering the toll road). The amount of tolls depends on the category of motor vehicle and the duration of the e-vignette. The toll category for a specific vehicle depends on the number of passengers and the vehicle weight. The road toll category is determined on the basis of the official data contained in the vehicle registration certificate. Link to website: http://www.toll-charge.hu/Toll-tariffs/
• E-vignettes for vehicles over 3.5 tonnes: E-toll & Toll payment for vehicle categories J2, J3 and J4 (HU-GO) are not available for purchase at INA’s retail sites at this time. For further information on how and where to purchase vignettes for these vehicle categories, please refer to http://www.toll-charge.hu/Electronic-toll/

An ENC device top-up using ENC SMS vouchers is available at all INA’s retail sites. The ENC device can no longer be purchased at our stations.

If you are not sure what to give a dear person, you can never go wrong with a gift card. They are available at selected INA retail stations.

SuperCard gift cards

A person given a SuperCard gift card can use it as they wish, choosing a store such as DM, L’Occitane, Tom Tailor, S. Oliver, Intersport, Mikronis and many others. SuperCard gift cards are available in different values from HRK 100 to 500. For more information, please visit www.supercard.com.hr.

SelectBox gift boxes

Is there a more beautiful gift than freedom of choice? SelectBox with a gift voucher is a unique gift that can be used for a number of different experiences Croatia and Slovenia. In total, SelectBox offers more than 1,800 different experiences through 14 thematic packages in tourism and travel, beauty and health, sport and adrenaline and gourmet experiences. SelectBox is a perfect gift for anyone and for any occasion. For more information, please visit www.selectbox.hr.

SeletCard Global value vouchers

PSelectCard Global offers unlimited possibilities. If you are looking to give a gift to a fan of World of Tanks, PlayStation, or online shopping, look no further than SeletCardGlobal. Value vouchers are available in amounts from HRK 100 to 500 and are printed at the cash register of selected stores.

Aircash is the only cash wallet to which customers can instantly deposit or from which they can withdraw a desired amount of money, send it to friends or family, or pay for services such as games, lottery, tolls, vouchers, etc.

You can learn more about Aircashapp.

Download the app.

At all INA’s retail sites across Croatia, make an instant Aircash deposit and withdrawal.

Deposit:

To deposit money on your Aircash wallet, you need to:

• Click Deposit on the home screen,
• Choose cash deposit method,
• Enter the amount you want to deposit on your Aircash wallet.

By clicking the Deposit button, you will receive a deposit barcode that you need to show to staff at any of INA’s retail sites, who will scan it and the money will be instantly transferred to your Aircash wallet, completely free of charge.

You can learn more about making deposits at https://aircash.eu/kako-radi-aircash/uplata-novca-na-aircash-novcanik/.

Withdrawal:

To withdraw money from your Aircash wallet, you need to:

• Click Withdraw on the home screen,
• Choose cash withdrawal method,
• Enter the amount you want to withdraw from your Aircash wallet.

By clicking the Withdraw button, you will receive a withdrawal barcode that you need to show to staff at any of INA’s retail sites. They will scan it and pay you the selected amount immediately.

You can learn more about making withdrawals at https://aircash.eu/kako-radi-aircash/isplata-novca-iz-novcanika/

A-Bon is a paper voucher issued by Aircash that is used for making online payments without having to provide your personal or bank data.

A-Bon is available in the amounts of HRK 25, HRK 50, HRK 100, HRK 200 and HRK 500 and is available at all INA’s retail sites across Croatia. It can be used to top-up Supersport, PSK and Admiral user accounts.

By purchasing A-bon, you will receive a paper voucher with a 16-digit code. On the SuperSport, Prva Sportska Kladionica (PSK) or Admiral user pages, choose A-bon deposit and enter the 16-digit code from the voucher. The funds will be credited to your account immediately and be available to use.

You can learn more at https://www.abon.cash/

Your working hours and schedule make it difficult for you to receive a parcel? Do not worry! Collecting your parcels has never been easier! In cooperation with DPD, experts in parcel delivery, we have introduced an option of collecting parcels delivered via DPD at all our retail sites. Now you can complete all your duties and collect your parcel stressfree because the deadline for the parcel collection is 7 calendar days!

Prior to the parcel delivery, you will receive a text message/email with the delivery date and a link to the portal via which you can change the date or address of the delivery – all you need to do is click the link and choose delivery to the desired INA retail sites via the portal! On top of that, you can track the exact location of the parcel during the entire delivery process.

Choose the nearest INA retail site and collect your parcel where it suits you best!

Fast and easy!

At selected INA retail locations, you can quickly, simply, and securely pay your bills that have a 2D barcode.

Bills can be paid in cash only, with a favorable fee of 0.33 €.

How to pay bills?

• hand your bills with a 2D barcode to the cashier
• The cashier will scan them like other products
• nafter payment is made, you will receive a receipt for your paid bills for your records

Save time and pay your bills at INA retail locations at a favorable fee!

Experience the thrill of gaming and the possibility of big winnings at our retail locations throughout Croatia, where you can participate in challenging and exciting games offered by the Croatian Lottery. Your ticket to the world of luck can be Eurojackpot, Loto 7/39, Loto 6/45, TV Bingo 15 of 9, our scratch-off ticket range, or perhaps the magical Keno. For those who prefer digital options, we also offer vouchers for online purchases.

With each payment, we provide you with a receipt that not only confirms your payment but also symbolizes your chance for a big win.

Regarding the payout of winnings, our policy is simple and transparent. If you are a fortunate winner of an amount up to 10,000€, the payout can be made at Croatian Lottery retail locations and authorized partners where the game was played. For amounts up to 200,000€, we invite you to our regional headquarters. And for truly large winnings, we will joyfully pay you at our headquarters in Zagreb, at Ulica grada Vukovara 72. At INA retail locations, we can pay out amounts up to 99.54€.

You can buy paysafecard at INA’s retail sites and pay with it online the same way you would do with cash.

Pay easily – by entering a 16-digit PIN code – or register for a personal online payment account my paysafecard, upload your PIN codes and then pay using only your username and password. Online payment is done without have to provide unncessary personal or bank details.

Buy a paysafecard PIN code worth 5, 10, 25, 50, 75, or 100 euros at our retail sites and use it to pay in thousands of online stores.

Find more information at www.paysafecard.com.

Pick up your package at the Croatian Post parcel locker.

The Croatian Post parcel locker at INA retail locations brings you freedom and flexibility in managing your packages. This innovative device is open 24/7, allowing you to send and receive packages according to your own schedule.

In a world where our calendars are filled with commitments, the Croatian Post parcel locker provides a solution that perfectly fits your lifestyle. Instead of rushing to the post office or waiting for a delivery person, you can simply redirect your packages to the nearest parcel locker.

Whether it’s an important business package, a birthday gift, or an online purchase, the Croatian Post parcel locker at INA retail locations allows you to pick up your package whenever it suits you best.

This service enables you to make the most of your time without the stress of delivery or package pickup. Regardless of your daily responsibilities, you can rest assured that your packages are securely stored and ready for pickup whenever you’re free.

Take advantage of the benefits of the Croatian Post parcel locker at INA retail locations and give your packages the flexibility they deserve!